Every piece here is one of a kind, so before yours ships, I send close-up detail photos of your exact piece — taken on my phone in natural light, untouched, no studio lighting and no filters. I'll hold your piece for 12 hours so you can look them over — reply within that window and it ships right away, with no delay. If I don't hear back, it ships as planned once the 12 hours are up. What you see is exactly what arrives.